Average Emergency Response Time
0 Hour
We're proud of the fact that our emergency response time during the past year in the Charlotte area, which was 1 hour or less.
Frequently Asked Questions
Below are six of the most common questions that homeowners ask us about heating, air conditioning, and indoor air quality.
How often should I service my HVAC system?
To keep your system running efficiently, we recommend scheduling maintenance twice a year—once in the spring for cooling and once in the fall for heating. Regular tune-ups help prevent breakdowns, improve energy efficiency, and extend the lifespan of your system.
How do I know if my HVAC system needs to be replaced?
If your system is over 10-15 years old, needs frequent repairs, or isn’t keeping your home or business comfortable, it may be time for a replacement. A new, energy-efficient system can lower utility bills and improve air quality. We’re happy to assess your system and recommend the best solution.
What size HVAC system do I need?
The right system size depends on factors like square footage, insulation, and usage needs. An undersized system won’t cool or heat efficiently, while an oversized unit may cause higher energy bills. Our team can perform a professional load calculation to find the perfect fit for your home or business.
What are the benefits of a smart thermostat?
Smart thermostats optimize energy use, allow remote temperature control, and learn your schedule to keep your space comfortable while saving money. Many models also provide energy usage reports and work with voice assistants or mobile apps for easy control.
How can I improve indoor air quality?
Poor indoor air quality can lead to allergies, respiratory issues, and discomfort. Solutions include high-quality air filters, air purifiers, humidifiers, and regular duct cleaning. We can recommend the best options to keep the air in your home or business fresh and clean.
Do you offer emergency HVAC services?
Yes! We know heating and cooling issues don’t always happen during business hours. That’s why we offer 24/7 emergency service to keep your home or business comfortable, no matter when a breakdown happens.
